Hello Cian, welcome to Hugo and to your new position as Ireland-based field service engineer at Hugo!
Can you briefly describe your professional background?
My professional journey has varied over the past decade. I first began and completed an undergraduate degree in Biochemistry at the University of Galway where I first got introduced to a variety of laboratory equipment. From here I began working as a laboratory technician at Medtronic in Galway where I worked with scientists, engineers and technicians supporting laboratory tests, measurements and analyses, writing reports on these procedures which provided great insight into the medical industry.
After a year and a half in Medtronic, I moved to Australia for 5 years where I worked as an electrical trade assistant working on multiple solar, commercial and industrial projects gaining valuable electrical experience. I then wanted to continue my academic career and return to the medical device industry so I moved to Groningen in the Netherlands where I just completed a two years master’s degree in biomedical engineering.
Throughout these two years I completed a 4-month internship at Kuros Biosciences as a biomaterials engineer and helped determine antimicrobial activity of materials through antimicrobial tests to be potentially used as bone-related biomaterials in the future. As part of this masters, I completed a 6-month internship as a clinical engineer at Portiuncula Hospital in Ireland where I gained experience and an interest in fault finding and maintenance of medical equipment.
What excites you most about working with us in Ireland?
I was inspired to join Hugo technology as it offers a unique combination of a close-kit, supportive company environment with the innovative spirit and expertise in the medical device and laboratory equipment industry. The prospect of working with a team is dedicated to enhancing healthcare while promoting personal growth aligns with my professional values. What excites me most about working with Hugo Technology in Ireland is the opportunity to be at the forefront in a new and dynamic market and hopefully further into the EU market in the future.
What will be your primary responsibilities as a field service engineer in Ireland?
My primary responsibilities as a field service engineer in Ireland will to be assess, service and maintain the Arkray products and to be further trained on Philips digital pathology products once I am trained and up to speed with the Arkray contract. I also hope to help out the team as much possible in the UK when it is required.
How do you think Hugo Technology’s presence in Ireland will benefit Original Equipment Manufacturers?
I think that Hugo technology’s presence in Ireland will offer Original Equipment Manufacturers several significant benefits. By providing localized support and maintenance services, we will help them ensure that their devices are functioning at peak efficiency, enhancing their reliability and lifespan. This, in turn, will boost the confidence of healthcare providers in using these devices, leading to better patient outcomes and more robust healthcare services. Our expertise will also help them navigate regulatory compliance and technological advancements more effectively, positioning them for greater success in the Irish market.
What motivates you in your role, and what are you looking forward to achieving with Hugo Technology in Ireland?
In my role, I am motivated by the opportunity to make an impact on healthcare outcomes through technology. Knowing that my work directly contributes to the safety and well-being of patients gives me a profound sense of purpose. With Hugo Technology in Ireland, I look forward to building strong relationships with clients, continuously improving our service offerings, and driving innovation in the maintenance and support of medical devices.
Can you share a fun fact about yourself that might surprise your new colleagues and clients?
A fun fact about myself that might surprise my new colleagues and clients is that I enjoying hiking and try to get out whenever possible. Over the coming year I am planning to do the three peaks challenge in the UK, where I will be climbing the three highest peaks of Scotland, England and Wales within 24 hours. A dream of mine is to complete the 7 summits, where I have currently done 1 out 7, which was Mt Kosciuszko in Australia. The next I hope to complete is Mt Elbrus in Russia.